Frequently Asked Questions

Where can I park?

On weekends and evenings, parking is available in the lot directly across the street from the theatre. During the day, on street parking is available.

What time do doors open?

The lobby entrance opens 1 hour prior to each show. The theatre doors open 30 minutes before each show.

What time does the box office open/close on performance days?

The box office is open 1 hour prior to each performance and remains open until 15 minutes after the show has started. 

Can I buy tickets at the box office for other shows on performance days?

No, the only tickets that may be purchased in person on performance days are tickets for the performance happening that day/night.

Can I exchange/refund my tickets?

All sales are final. Refunds are offered only if a show or event is cancelled.

Where is Spiritz bar located?

Spiritz bar is located in the basement of the theatre. To access it from outside, use the entrance on the left side of the building.

What time is Spiritz bar open?

Spiritz is not open during family events such as dance recitals, family theatre, and high school musicals. During all other events, Spiritz is open  1 hour prior to the performance, as well as during intermission. Occasionally, Spiritz is kept open during the entire show, depending on the performance.

Is there a concession stand?

Yes, concessions are available up to 1 hour prior to each performance as well as during intermission. Concessions are cash only.

Is there  accessible seating in the theatre?

Yes, there are two wheelchair spaces with a companion seat next to them. We also have designated ADA seating with flip-up armrests. Accessible seating tickets can be purchased by calling the box office or in person during regular box office hours.

Is there an accessible entrance?

Yes, please use the entrance on the left side of the building, under the Spiritz awning.

Is there an elevator to access the balcony?

No, the balcony can only be accessed using the stairs.

What is obstructed view seating?

Obstructed view seats are seats with a pole/pillar or box seat in front of them that obstructs/blocks some of the view of the stage.

What should I wear to the theatre?

Appropriate attire depends on the show, but a good general rule of thumb is to dress “business casual” for the vast majority of events that occur at the theatre.

Are there accomodations for those with hearing difficulties?

Yes! Thanks to the generosity of Lemme Audiology, the theatre has a looping system. If your hearing device has a T-coil, simply turn that on in the theatre. Otherwise, headsets are available to use at the box office.